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November 1, 2018

Harkcon was recently awarded five Coast Guard contracts. Contract wins include: 

  • USCG Cyber Capabilities Program Management Technical Support Services

  • USCG Merchant Marine Credentialing Job Task Analysis

  • USCG Reserve Instructor Pilot Feasibility Study

  • USCG DCO-I-2 Support Services

  • USCG PSC SPOA Support (OY1)

The tasks orders began in September 2018 and will continue throughout the 2019 fiscal year. They include manpower requirements, performance analysis, training, technical evaluation, risk management, and administrative services.


Harkcon, Inc. provides a wide range of comprehensive organizational and workforce performance analysis and customized, innovative solutions in the public and private sectors. Focusing on analysis and solutions that improve worker, workplace, and organizational performance, Harkcon specializes in identifying the needs of a workforce and the appropriate organizational, leadership, and management interventions req...

June 20, 2018

The things you do and decisions you make on a daily basis will dictate how you perform during the intense stress of a crisis

First 15TM works because it includes planning and training well in advance of an incident.  You never know if today is going to be “the day,” and you can’t wish yourself out of a crisis.  It is important to be prepared and First 15TM allows you to face your next crisis with confidence. 

First 15TM help organizations establish a culture where every person in the organization is demonstrating and practicing specific behaviors in their daily activities and decision-making processes.  These repetitive behaviors create habits that will not only strengthen the organization but will be the basis upon which it responds to incidents and crises.

These daily behaviors provide people with security and confidence; they then watch over you and your business.  We have researched, cataloged, and defined the following 15 Sentinel Habits that must be practiced daily by leaders a...

June 13, 2018

"All problems become smaller when you confront them instead of dodging them."

                - William F. Halsey, Fleet Admiral, US Navy during World War II

The First 15TM Incident Response System is active from long before an event occurs and continues to remain active until the organization is fully recovered.  The four main phases include

  1. Preparing for a crisis;

  2. Assessing the situation;

  3. Responding to a crisis; and

  4. Recovering from a crisis.

The First 15TM Incident Response System encourages organizations to establish a deliberate planning process in the Preparation phase.  Although the details and complexity of this process will certainly vary between organizations/agencies of different types and sizes, First 15TM provides a prescriptive method to prepare in advance of an incident.  The planning process begins with an innovative and proprietary internal analysis to explore and define the unique e...

June 6, 2018

The decisions you make and the actions you take in the first 15 minutes of an incident will determine the outcome. 

Harkcon Academy is making our world safe, one workplace community at a time.  History shows that it will take at least 5 minutes and maybe as many 15 for first responders to arrive on scene.  Therefore, you must be prepared to do what you can to mitigate the impacts of an incident in your workplace.  Your response must be confident, firm and immediate.  The decisions you make and the actions you take in the first 15 minutes are critical to ensuring your success.

Are you and your organization ready?  You have to start well in advance in building the skills, knowledge, and confidence of your people.  You must embed certain foundational principles into your daily operations and management functions so that you can leverage them during an incident.  Your people must be aware, observant, and proactive. 

First 15TM is a dynamic and tailorable crisis l...

May 2, 2018

Harkcon was recently awarded a 7th task order under the FBI SOAPS BPA.

The task order began March 2018 and continues on into the 2021 fiscal year.  Harkcon is providing Print Shop support services to the FBI’s Facility Support Unit located in Washington, DC and Quantico, VA.


Harkcon, Inc. provides a wide range of comprehensive organizational and workforce performance analysis and customized, innovative solutions in the public and private sectors. Focusing on analysis and solutions that improve worker, workplace, and organizational performance, Harkcon specializes in identifying the needs of a workforce and the appropriate organizational, leadership, and management interventions required to bring motivation and performance to unprecedented levels.

A service-disabled, veteran-owned small business founded in 2005 and based in Fredericksburg, Virginia, Harkcon was named to the Inc. 500/5000 List for the seventh consecutive year (2016) and has been named to Diversity Busines...

April 30, 2018

Harkcon, Inc. an internationally recognized, service-disabled veteran owned business was one of the 16 companies selected by the Department of Homeland Security to receive the 14th annual 2018 DHS Small Business Achievement Award.

The award ceremony was held on Tuesday, April 17th 2018 in Washington, D.C.

Harkcon was recognized for its superior project management, analytical services, communications support services, and expert consultation on issues related to a comprehensive review and establishment of the locations, functions, and responsibilities for Coast Guard Personnel and Administration offices around the country. Harkcon was responsible for ensuring the alignment of the Personnel and Administration offices with Coast Guard Servicing Personnel Offices as well as defining the customer base for each location. Since 2005, Harkcon has performed a critical role in the analysis, development, and refinement of human resource policies, procedures, and tools that support the effective man...

November 15, 2017


Harkcon was recently awarded six USCG contracts. Contract wins include: 

  •     USCG Personnel Service Center (PSC) Servicing Personnel Office/Personnel and Administration (SPO/P&A) Support Services (CG-1 BPA).

  •     USCG Vessel Traffic Service (VTS) Units Manpower Requirement Analysis (MRA) (CG-1 BPA).

  •     USCG Office of International Affairs (DCO-I) Kingdom of Saudi Arabia Support Services: OY-1 (CG-1 BPA).

  •     USCG CG-121 Analytic Support Services (CG-1 BPA).

  •     USCG Cyber Capabilities Program Management Technical Support Services (PACTS II IDIQ).

  •     USCG CG-REG Database Support Services (GSA PSS).

The tasks orders began in September 2017 and will continue throughout the 2018 fiscal year. They include manpower requirements, performance analysis, training, technical evaluation, risk management, and administrative services.


June 14, 2017


Organizations and their people face increasingly complex and challenging situations in today’s world. Leadership and foresight matter, and getting caught unprepared leads to short-sighted responses creating even greater challenges down the road. Harkcon Academy stands ready to ensure leaders are primed to respond to anything!

Our dual focus on leadership development and emergency incident response are aimed at caring for your people and giving them the opportunity to achieve extraordinary results while working towards a common goal. Our training, professional development, and consulting services launch from this foundation. Our team of accomplished professionals and renowned keynote speakers has excelled for decades across a broad spectrum of industries at leading people and teams to the highest levels of achievement. Let us help you do the same.

"Harkcon Academy has been a dream of ours for years. We are thrilled to launch, and are very excited to...

April 27, 2017

Harkcon, Inc. wins the strategically sourced Department of Homeland Security (DHS) Program Management Administrative, Clerical and Technical Services (PACTS II) Indefinite Delivery Indefinite Quantity Vehicle in Functional Category 1. PACTS II is a DHS service disabled veteran owned small business (SDVOSB) set aside contract vehicle providing DHS Components with management, administrative, operations, and technical support services. Harkcon leads an impressive team of large and small businesses as well as other SDVOSBs on this five year indefinite-delivery indefinite-quantity contract. The Harkcon Team is already providing these same services in both the public and private sector, helping clients with strategic planning, program assessment, program and project management, logistics support, contingency planning, resource management, change management, acquisition support, engineering services, environmental, technical, and other scientific consulting services, and risk assessment.


April 12, 2017

By John Knox | Harkcon’s Senior Program Manager

In my January blog post entitled “How to tell the difference between Programs and Projects"

(http://harkcon.blogspot.com/2017/01/how-to-tell-difference-between-programs.html), we discussed the differences between programs versus projects.  Recall the program manager has a broad, strategic view of the entire program and all projects within it, while the project manager is specifically focused on the outcomes of a particular project.  

We will now focus on some key competencies for effective program management.  These are derived from the Levin-Ward Program Management Competency Model, which consists of six performance competencies and eight personal competencies.

Program Management Performance Competencies (derived source: Levin-Ward PgM Competency Model)

The following process focused program management competencies align with the 

PMBOK® Guide

Defining the Program – An effective program manager ensures the program objectives are a...

March 22, 2017

By Jen Emswiler | Harkcon’s Program Control Analyst

How do you control changes to your projects? When there are approved changes within the scope of your project, what are you doing to ensure that these changes are controlled? Rory Burke states, “The project manager must be able to develop a fully integrated information and control system to plan, instruct, monitor and control large amounts of data, quickly and accurately to facilitate the problem-solving and decision-making process.” As project managers we typically have a lot on our plates and are responsible for controlling our projects in regards to the schedule, budget, risk, quality and performance. We understand that projects can experience change at any phase due to internal or external factors and that changes may impact schedules, costs, and resource allocation.

In order to effectively manage project changes we need to understand how to control change while reducing risk and unnecessary disruption to the project. This can be ch...

March 14, 2017

By Ali Waterman | Harkcon’s Financial Specialist

Invoicing can be a tedious process for any company, but there are ways to simplify the process and breeze through it every month. Here are some tips and tricks I use to manage the invoices for Harkcon.

  1. Create an invoice template that can be used across multiple contracts. It will save time when creating new contract invoicing and helps standardize all the invoices. At Harkcon, I have two templates; one for Firm Fixed Price contracts and one for Time and Materials, but the majority of the two templates are the same. I build the templates to automate as much of the process as possible, so I only have to update a handful of sections per month.

  2. Request information from project managers a few days before the end of the month. For many invoices at Harkcon, we have a brief description of work performed for the month. Most project managers can provide this information before the end of the month and when invoicing starts on the 1st of the...

March 9, 2017

By Kristin Ghanem | Harkcon’s Contract Management Specialist 

Government contracts may be set-aside for small businesses who meet the following certification and socio-economic category requirements:

  • 8(a) Business Development

  • HubZone Program

  • Woman Owned Small Business (WOSB) Program

  • Service Disabled Veteran Owned Small Business (SDVOSB) Program

In the next series of posts, we are going to spend some time discussing the basic requirements of each program and the steps you need to take to qualify.

Today we are focusing on the 8(a) Business Development Program.

What is the 8(a) Business Development Program?

The 8(a) Program is an assistance program for small disadvantaged businesses that are at least 51 percent owned and controlled by socially and economically disadvantaged individuals.  It helps thousands of businesses gain access to and traction in government contracting.

The program’s goal is to graduate businesses that will thrive in a competitive environment.  Bec...

March 3, 2017

By Marty Jenkins | Harkcon’s Communications Specialist 

Something totally unforeseen has happened and my marketing plan has stalled! Should I throw out my plan and try again next year? Maybe I will just sweep it under the rug because…eh, I wasn’t that serious about it anyway. After all, it was more of a suggestion! What is the real benefit of following it? It has already started to crumble and fall apart, right? WRONG!

It is in moments like these that you need to firmly immerse yourself in your marketing plan and follow these three steps:

  1. Identify - First, identify what went wrong.  Maybe budget cuts happened, or you did not meet a projected goal, that’s okay. It’s important to identify the error and move on to the next step to fix the error.

  2. Analyze - In life it is important for us to learn from the unexpected, and the same goes for your marketing plan. It is in confrontation with the unforeseen that we grow and learn the most.  In order to learn it is important to analyze...

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