Solutions
Workforce & Organizational Analysis
Harkcon delivers tailored workforce and organizational analysis solutions to optimize readiness, improve staffing, and ensure mission success. Our team helps federal agencies asses current capabilities, identify gaps, and develop actionable workforce strategies.
Proof Point: Since 2007, Harkcon has completed 40+ workforce requirements analysis for the U.S. Coast Guard. Our Workforce Calculator Forecasting Tools have been repeatedly praised by USCG stakeholders for precision, transparency, and adaptability, enabling scenario modeling to support real-time resourcing decisions.
Process Improvement & Transformation
Our process improvement and transformation solutions streamline operations, reduce risk, and drive measurable efficiency gains. We help agencies reengineer outdated workflows to meet modern mission demands.
Proof Point: Harkcon conducted detailed process reengineering and policy modernization for the U.S. Coast Guard's National Maritime Center Merchant Mariner Credentialing Program, improving end-to-end credentialing workflows.
International Advisory & Capacity Building
We help strengthen global partnerships through advisory support, training programs, and capacity-building initiatives that enhance maritime security and operational readiness abroad.
Proof Point: Harkcon supported the U.S. Coast Guard Office of International Affairs (DCO-I) and U.S. Embassy Hanoi in delivering shipboard emergency response training to Vietnam's Customs Anti-Smuggling & Investigation Branch (ASIB).
Emergency Management & Continuity Support
Harkcon delivers comprehensive emergency management and continuity solutions that help agencies prepare for, respond to, and recover from all-hazards events. Our team supports strategic planning, continuity of operations (COOP) program development, training and exercise design, and real-time incident management. From maintaining readiness of alertnate facilities to leading enterprise-wide exercises, we help ensure mission-critical functions remain uninterrupted no matter the threat.
Proof Point: Harkcon developed and maintained the USCG Headquarters COOP Operational Plan (OPLAN), Devolution Plan, and Multi-Year Strategy for Continuity, directly aligning with Federal Continuity Directives and PPD-40.
Training & Human Systems Integration
Harkcon designs and delivers high-impact Human Systems Integration (HSI) solutions to equip workforces with the skills, processes, and tools needed to excel. From curriculum development to HSI support, we enhance mission effectiveness.
Proof Point: Since 2017, Harkcon has provided continuous Human Performance Support and Training (HPS&T) technical support for the USCG Offshore Patrol Cutter (OPC) program under the direction of the USCG Office of Human Systems Integration.
Policy, Strategy, & Program Support
Harkcon provides strategic advisory and program support to help federal agencies develop policies, align mission objectives, and manage complex programs effectively. Harkcon integrates AI-enabled tools responsibly to accelerate contract execution while ensuring human oversight and policy compliance.
Proof Point: Harkcon has executed complex workforce requirements analyses across USCG Atlantic & Pacific Area operational missions, informing future resourcing decisions.
Administrative & Compliance Support
Harkcon delivers reliable administrative, compliance, and operational support to ensure that agencies meet regulatory obligations while maintaining smooth daily operations.
Proof Point: Harkcon has delivered privacy compliance support to the Department of Homeland Security (DHS), including the development of privacy impact assessments and records retention schedules.
We deliver Performance Management and Technology Solutions for Public and Private Sector Clients.
At Harkcon, we believe a commitment to strong and dynamic relationships is an important element of conducting business, so we work to build long-term relationships.
We provide complete and unfailing support to our clients as they face their most challenging circumstances. When the stakes couldn't be higher, and when extraordinary reliability is required, we are the trusted partner who will motivate, inspire, and deliver.
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Whether we are working directly for a client or partnering with our highly regarded corporate partners, our focus is always on providing quality service with meaningful results, on time and within budget. The solutions we employ and the analyses we conduct can be applied to any industry or organization of any size.
Unlocking the power of human potential.
Our expertise in each of our corporate capabilities can be applied to any workgroup in any industry of any size.
Often it is easier to understand the depth and applicability of a capability by seeing it in action. The following case studies bring to life the application of Harkcon's capabilities in a variety of different settings and projects, and they are provided as samples of what we can do for your organization. Our expertise in each of our corporate capabilities can be applied to any workgroup in any industry of any size.​
Organizational and Workforce Analysis
Harkcon is well versed in strategic planning and supporting organizations to define their strategic direction through various types of detailed analyses so leadership can make important, data-driven decisions and effectively allocate or modify their resources to ensure alignment with the organization’s vision, mission, values, and culture.
Competency Modeling & Management
Competency Modeling and Management is the practice of identifying those competencies required to do the work of your organization, organizing that information to allow you to describe all of your individual job positions, and then using that information to attain (or develop) employees with the right skill sets to fill those positions.
Business Process Reengineering
Our business process reengineering (BPR) experts will help you evaluate and potentially rethink how you work, using your organization's mission and vision to guide their efforts. This top-down alignment ensures all processes are linked to your key business objectives and allows everyone connected to the process to see how their efforts support the organization's goals and objectives.
Training & Professional Development
We produce cutting-edge training! Our ability to work across a broad spectrum of needs, employing exactly the right approach with both teams and individuals enables us to provide cost-effective, realistic training that builds and sharpens skills and knowledge, enhances staff/unit cohesiveness, and reinforces decision-based learning.
Project Management Services
In today's fast paced business environments nearly three-quarters of all programs or projects experience some form of failure. Harkcon is dedicated to helping our clients achieve their program and project goals by providing a broad range of services and through our innovative consulting services, deliver high value solutions that ensure our clients' project objectives, schedules and cost expectations are met.