Solutions

Unlocking the power of human potential.

Workforce & Organizational Analysis

Harkcon delivers tailored workforce and organizational analysis solutions to optimize readiness, improve staffing, and ensure mission success. Our team helps federal agencies assess current capabilities, identify gaps, and develop actionable workforce strategies.

Proof Point: Since 2007, Harkcon has completed 40+ workforce requirements analyses for the USCG. Our Workforce Calculator Forecasting Tools have been repeatedly praised by USCG stakeholders for precision, transparency, and adaptability, enabling scenario modeling to support real-time resourcing decisions.

Solutions:

Workforce requirements analysis and modeling
Workforce assessments and staffing analysis
Competency development and role alignment
Job Task Analysis (JTA)
Credentialing process evaluation and improvement

Training & Human Systems Integration

Harkcon designs and delivers high-impact training and Human Systems Integration (HSI) solutions to equip workforces with the skills, processes, and tools needed to excel. From curriculum development to HSI support, we enhance mission effectiveness.

Proof Point: Since 2017, Harkcon has provided continuous Human Performance Support and Training (HPS&T) technical support for the USCG Offshore Patrol Cutter (OPC) program under the direction of the USCG Office of Human Systems Integration.

Solutions:

HSI lifecycle support for major acquisitions
Training strategy development and curriculum design
Foreign partner training and capacity-building program
Instructional Systems Design and evaluation

Process Improvement & Transformation

Our process improvement and transformation solutions streamline operations, reduce risk, and drive measurable efficiency gains. We help agencies reengineer outdated workflows to meet modern mission demands.

Proof Point: Harkcon conducted detailed process reengineering and policy modernization for the USCG National Maritime Center (NMC) Merchant Mariner Credentialing (MMC) program, improving end-to-end credentialing workflows.

Solutions:

Business process analysis and reengineering
Credentialing and operational process optimization
Performance improvement planning
Organizational tranformation initiatives

Policy, Strategy, & Program Support

Harkcon provides strategic advisory and program support to help federal agencies develop policies, align mission objectives, and manage complex programs effectively. Harkcon integrates AI-enabled tools responsibly to accelerate contract execution while ensuring human oversight and policy compliance.

Proof Point: Harkcon has executed complex manpower requirements analyses across USCG Atlantic Area and Pacific Area operational missions, informing future resourcing decisions.

Solutions:

Mission requirements determinations and gap analyses
Policy research and strategic planning
Program management and acquisition support
Financial modeling and expense allocation

International Advisory & Capacity Building

Harkcon helps clients strengthen global partnerships through advisory support, training programs, and capacity-building initiatives that enhance maritime security and operational readiness abroad.

Proof Point: Harkcon supported the USCG Office of International Affairs (DCO-I) and U.S. Embassy Hanoi in delivering shipboard emergency response training to Vietnam's Customs, Anti-Smuggling, & Investigations Branch (ASIB)

Solutions:

International maritime governance training
Foreign partner capacity development
Curriculum development for overseas audiences
Technical advisory and facilitation support

Administrative & Compliance Support

Harkcon delivers reliable administrative, compliance, and operational support to ensure agencies meet regulatory obligations while maintaining smooth daily operations.

Proof Point: Harkcon delivered privacy compliance support to the Department of Homeland Security (DHS), including the development of privacy impact assessments and records retention schedules.

Solutions:

Records management and Freedom of Information Act (FOIA) support
Privacy and regulatory compliance solutions
Administrative and operational support

Emergency Management & Continuity Support

Harkcon delivers comprehensive all-hazards emergency management and continuity solutions to help agencies strengthen preparedness, response, and recovery efforts and ensure mission-critical functions remain uninterrupted.

Proof Point: Harkcon developed and maintained the USCG Headquarters Continuity of Operations (COOP) Operational Plan, Devolution Plan, and Multi-Year Strategy for Continuity, directly aligning with Federal Continuity Directives and PPD-40.

Solutions:

COOP and devolution program development and maintenance
Continuity of Government (COG) planning support and compliance with federal directives (FCD1, FCD2, PPD-40)
All-hazards emergency preparedness and incident management support
Homeland Security Exercise and Evaluation Program (HSEEP)-compliant training and exercises (tabletop, functional, full-scale)
After-action reporting, corrective action program development, and lessons learned analysis
Operations center staffing support and surge response coordination
Secure facility and continuity communications testing

Our expertise in each of our corporate capabilities can be applied to any workgroup in any industry of any size.

At Harkcon, we believe a commitment to strong and dynamic relationships is an important element of conducting business, so we work to build long-term relationships.

We provide complete and unfailing support to our clients as they face their most challenging circumstances. We are the trusted partner who will motivate, inspire, and deliver.

Whether we are working directly for a client or partnering with our highly regarded corporate partners, our focus is always on providing quality service with meaningful results, on time and within budget. The solutions we employ and the analyses we conduct can be applied to any industry or organization size.