Capabilities
Training Analysis, Design and Development
Harkcon's rigorous Instructional System Design (ISD) based curriculum development process follows the industry-standard Analyze, Design, Develop, Implement and Evaluate (ADDIE) model. Our implementation of the ADDIE process is the foundation for all the training we develop to ensure that our training products support your program needs and goals. Our processes blend industry recognized human performance technology (HPT) and ISD processes, methods, and tools with your requirements to ensure that workers who use our learning products emerge from training ready to apply what they've learned in the classroom.
Our use of HPT ensures the linkage between your desired goals/outcomes and the training we develop and is the foundation for the implementation of the ADDIE model. Further, it ensures we meet your training needs in the most cost-effective manner with solutions that really link final performance improvements to your desired goals.
In the analysis phase we perform a needs analysis to see what the performance gap really is, and if training will actually close the gap. We collect the necessary data for a task analysis using: one-to-one interviews; facilitated group discussions; questionnaires and surveys; observation of the real or simulated tasks to be performed; work samples of required outputs; current performance; evaluation reports; and review of the essential task list. We also review the training materials you're already using to identify appropriate re-use material. Our ability to leverage existing material reduces redundancy, speeds the development of a new course, and injects cost-effective reusability from the very first stage of development.
In the design phase, we craft performance based Terminal Performance Objectives (TPOs) and Enabling Objectives (EOs) that are directly linked to the analysis. We also identify where, when, and how training should occur and what resources are required and provide this to the client through a comprehensive training plan. We continually review design considerations throughout the entire process so that any changes in client or learner requirements are incorporated into the development and implementation phases.
Harkcon follows a spiral development process that leverages the work done in the analysis and design phases and focuses on rapid prototyping to significantly reduce time to produce courseware and ensure close alignment with your expectations and requirements. The training plan enables the instructional designer to identify sharable content objects (SCOs), which "chunk" content at the lowest level of granularity without losing its context. Designing for reusability is an essential part of our process and makes it more cost-effective. Our experience has shown that rapid prototyping supports cost-effective production and higher student satisfaction.
We develop the smallest possible representative coherent piece of courseware to determine production alignment with final design plans. We mock up finished courseware lessons/elements reducing the need for traditional storyboards that have proven difficult for non-training experts to interpret. We create short functional pieces to test production strategies before creating major finished lessons/modules to reduce costs and maintain schedule.
A key element of our approach is regular and formal quality control during curriculum development. We conduct formative evaluations throughout the development process, including alpha and beta testing of e-Learning and pilot testing or classroom training and can conduct all four levels of summative evaluation as part of the training implementation process.