Capabilities
Program Audits and Evaluations
A program can only remain effective and relevant if it is continually and rigorously evaluated and improved. One means to accomplish this is through program audits and evaluations.
Program audits and evaluations is the process of obtaining and analyzing data regarding a program or some aspect of a program in order to support various types of decision-making activities. However, in order for it to be viewed as useful, it must focus on utility, relevance and practicality, and provide the organization with the specific information leadership needs to make informed decisions.
Program audits and evaluations can be used to:
- Better understand, verify or increase the impact of products or services on customers or clients;
- Improve the efficiency of processes and procedures;
- Verify if the program is running as planned; or
- Produce data or verify results that can be used to promote the contributions of the program to the organization.
There are a number of types of audits or evaluations you can undertake to review and improve your programs depending on what you want to learn about the program; techniques range from needs assessments to cost/benefit analyses, and from goal- or process-based evaluations to outcomes-based assessments. Our analysts will help you determine what you need to know to make the program decisions you need to make, and then will provide you with an effective solution for accurately collecting and assessing that information.
Depending on your need, the results of these efforts will produce a variety of documents for your organization, including:
- Program Audit and Evaluation Reports
- Program Evaluation Systems
- Quality Assurance and Control Recommendations